Voice or Chatter? Making ICTs work for transformative citizen engagement


IT for Change's multi-country research study on ICT-mediated citizen engagement and its impact on governance structures and processes explored the ways in which ICT mediated engagement can be empowering for the citizen and transformative for the outcomes of governance.

Our research report which will be released later in August 2017 adopts a structuration framework to explain the shifting terrain of governance in these times of flux, drawing attention to policy issues and governance practices that matter for meaningful citizen engagement.

Read our draft report - PDF

Read the report summary - PDF

Visit the project micro-site.

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