In October and November 2018, during the Great Indian Festival season in India, online retail giants — Amazon, Flipkart and Paytm Mall — sold goods worth $4.3 billion (Rs 29,947 crore), 43 percent higher than the last year.
Traders in physical retail must now reckon with the rather…
This research project investigates the institutional, policy and operational dynamics of ride-hailing platforms in South Africa. A limited number of studies on platform economies in African nations have been conducted from business and economics perspectives that often do not focus on issues of…
On March 24, the Ministry of Electronics and Information Technology issued an advisory to States, asking them to treat e-commerce as an essential service. A few days before, industry body CII had urged the Centre to exempt e-commerce (delivery and shipment) from Covid-…
This paper examines the influence of digital platforms on Chinese workers across two booming on-demand service industries: ride-hailing and food-delivery. Though digital platforms have attracted considerable scholarly and legal attention in the past few years, this project is among one of the…
The tourism industry across the world is staring at bleak prospects in the wake of the Covid-19 pandemic. In India, the sector is staring at a potential loss of Rs 1.25 trillion over the next two quarters while 38 million jobs stand in grave danger in the coming months.
In 2019, we…
In recent years, the Philippines has seen a trend of platformization in domestic and care work through small-scale digital platforms that offer on-demand cleaning services. The nascent and informal nature of this system has given rise to new modes of employment and labor relationships that do…
The advent of a digital society is fundamentally transforming our social and economic relationships. The nature of the dominant model of digital society means that global digital corporations – based in the US, and some in China – are dictating the terms and shaping the global socio-economic…
This research details how Indonesians working in the tourism sector are included or excluded from the travel platform economy. It investigates why these actors are choosing to use travel platforms and how they express the benefits and constraints in this context. Inclusion in the platform…
The Data Governance Network (DGN) was established by the IDFC Institute in 2019 to bring together some of India's leading policy think-tanks. It identifies policy gaps in data governance and seeks to bridge them through policy interventions, research and advocacy. IT for Change was selected to…
IT for Change has responded to the Government of India's consultation white paper for the Strategy for National Open Digital Ecosystems (NODE), by recognising the role and potential of NODE(s) not just as a much needed digital evolution of governance in India, but as also providing an…
IT for Change's paper on 'Breaking Up Big Tech: Separation of its Data, Cloud and Intelligence Layers' for the Data Governance Network argues that traditional competition frameworks are inadequate to addressing the rapidly building digital power concentration. These need to be combined with…
During a global discussion led by Brazil in 2014, India maintained that the internet is not merely an open, free, global commons that should remain untouched by major governmental control, but also a resource that needs to reflect the values of an ‘Equinet’ – a platform for commerce, e-…
Ensuring wide data availability may help India develop its AI industry and avoid external dependence.
Geo-political and economic power in the industrial age was determined by one’s expertise in manufacturing. In a digital society, it’s likely to be based on command over artificial…
The Srikrishna Committee report on data protection (2018) is based on the fundamental belief that a legal framework for the protection of personal data is imperative for empowerment, progress and innovation in the 21st century.
In the words of Justice Chandrachud in Justice KS Puttaswamy…
Future of Rights and Citizenship in the Digital Age seeks to identify and address challenges emerging from increased usage of data and algorithms in society. Supported by the International Development Research Centre (IDRC), Canada, this project will undertake systematic, evidence-based research…