Investigating Labor Policy Frameworks for Ride-Hailing Platforms

This research project investigates the institutional, policy and operational dynamics of ride-hailing platforms in South Africa. A limited number of studies on platform economies in African nations have been conducted from business and economics perspectives that often do not focus on issues of inequality, poverty, economic inclusion and social justice. This study endeavored to fill this gap by focusing on the operational dynamics of Uber and Taxify in the South African context. It also explores the social-relational aspects of the transport platform ecosystem, looking at how interests are ordered, and power is structured among actors (especially between platform owners, drivers, metered taxi operators, government authorities in an African context).

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