DataQuest Seminar on 'Making e-governance happen'

This presentation was made at the DataQuest Seminar on 'Making e-governance happen' on 3 March, 2005, in Chennai (India). It focuses on the governance reform mandate of e-governance, and highlights the dangers in vesting decision making powers on national e-governance with technology departments. An assessment is made on processes and institutional structures for enabling governance reform aims of the e-governance strategy in the country, specifically exploring the single-point contact model for service delivery.
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