How WhatsApp Is Moving into Commerce

How WhatsApp Is Moving into Commerce
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Parminder Jeet Singh will be participating in a panel discussion on WhatsApp's move into commerce. The webinar will explore how the world’s largest messaging app is set to generate a new commercial ecosystem, by hoping to see users opt-in to a chat-like interaction with businesses, powered by the metadata Facebook and WhatsApp have been gathering from its users over the years.

The panelists will share their insights about the evolving business model of WhatsApp, and the implications of this enterprise for both businesses and user privacy.

Other panellists include:

  1. Mishi Choudhary, Software Freedom Law Center (SFLC), United States
  2. Erwin Huang, The Hong Kong University of Science and Technology, Hong Kong
  3. Michel Roberto O. de Souza, IDEC, Brazilian Institute of Consumer Protection, Brazil

The session will be moderated by Burcu Kilic, Public Citizen, United States.

Read the session summary here.

Read the session note here.