e commerce


IT for Change responded to the call from the Ministry of Consumer Affairs for public consultation on the proposed amendments to the Consumer Protection (E-commerce) Rules, 2020.

Read the full submission here.

In light of the growing recognition of the dominance of certain platforms in the e-commerce domain, the Draft Rules are an…


This draft paper was a result of research undertaken for the University of Pennsylvania's Internet Policy Observatory. It begins by mapping the Indian IG scene so far, and then moves onto an impressionist analysis of first hand interviews conducted across a broad section of stakeholders, to identify the Indian IG agenda imperatives.


In August 2014, we interviewed about 25 people spanning different domains, alongside an examination of views and perspectives from workshops such as Internet We Need, Social Justice in an Internet-mediated World, The Emerging issues in Use and Governance of the Internet from the Indian Perspective etc. and compiled an impressionist commentary…