Internet Governance/Research

This research project investigates the institutional, policy and operational dynamics of ride-hailing platforms in South Africa. A limited number of studies on platform economies in African nations have been conducted from business and economics perspectives that often do not focus on issues of…

On March 24, the Ministry of Electronics and Information Technology issued an advisory to States, asking them to treat e-commerce as an essential service. A few days before, industry body CII had urged the Centre to exempt e-commerce (delivery and shipment) from Covid-…

This paper examines the influence of digital platforms on Chinese workers across two booming on-demand service industries: ride-hailing and food-delivery. Though digital platforms have attracted considerable scholarly and legal attention in the past few years, this project is among one of the…

The tourism industry across the world is staring at bleak prospects in the wake of the Covid-19 pandemic. In India, the sector is staring at a potential loss of Rs 1.25 trillion over the next two quarters while 38 million jobs stand in grave danger in the coming months.

In 2019, we…

In recent years, the Philippines has seen a trend of platformization in domestic and care work through small-scale digital platforms that offer on-demand cleaning services. The nascent and informal nature of this system has given rise to new modes of employment and labor relationships that do…

The advent of a digital society is fundamentally transforming our social and economic relationships. The nature of the dominant model of digital society means that global digital corporations – based in the US, and some in China – are dictating the terms and shaping the global socio-economic…

This research details how Indonesians working in the tourism sector are included or excluded from the travel platform economy. It investigates why these actors are choosing to use travel platforms and how they express the benefits and constraints in this context. Inclusion in the platform…

Most people still see data as ordinary knowledge or information best subject to 'open access' regimes. This is also the moral basis for the advocacy of free global flows of data. It is an argument that many, if not most, civil society activists worldwide often fall prey to.

This research…

This article was first published in Firstpost.

A mass exodus from Twitter over to open-source microblogging community Mastodon is in the news, and it’s not the first time that users have responded to social media’s opaque content moderation policies in this way. Calls to #deletefacebook …

The United States’ blacklisting of the Chinese company Huawei — since reversed — represents an important milestone as the world splits digitally around its two digital superpowers, the US and China. Last year, the US disallowed Alibaba’s takeover of Moneygram and later embargoed US supplies to…

This report aims to investigate the current gaps in protection suffered by users of the platform economy in Europe and to propose legal solutions. The research particularly focuses on the inequalities (understood as information asymmetries affecting the weak party) and unfair practices…

Progress towards every single sustainable development goal (SDG) of Agenda 2030 also hinges on the effective deployment of digital technologies. In Global Governance Spotlight 4|2019, Anita Gurumurthy and Nandini Chami from IT for Change explain the importance of so-called digital ecosystems to…

Digital and data technologies are not merely tools or enablers of development; they are the scaffolds of a new social paradigm. As data flows through a more and more interconnected planet, the capture of network-data spaces by corporate and state interest recasts opportunity structures,…

This document puts forth a research framework for ‘Policy Frameworks for Digital Platforms - Moving from Openness to Inclusion’. It outlines and clarifies the key concepts invoked in this project and offers a broad meta research framework for the project. This framework has been constructed…

Reorienting "data for development"

"Data for development" enjoys high currency in global policy circles. It has come to stand for the idea that developing countries need to acquire the capacity to produce "quality, accessible, timely and reliable…